LUCI: THE FRONT-END AI THAT TURNS VOICE OF CUSTOMER INTO ENGAGING CONVERSATIONS

No matter who your customers are, where they’re from, or what they care about, LUCI engages with each individual by:

LET YOUR CUSTOMERS TELL YOU WHAT TO IMPROVE

Customers know what can make or break their experience, but even for them, it can be hard to put it into words.
LUCI tackles conversations with a humanistic approach to extract the most impactful factors of each customer’s decision.

INFINITELY SCALABLE
INCREDIBLY POWERFUL

LUCI has the power to aggregate an endless number of 2-minute conversations into a list of detailed and actionable insights. These insights can quickly support strategic decision-making in any team, whether it’s marketing, product, customer service, or even the C-Suite.

THE UNIQUE ADVANTAGE OF FRONT-END AI

LUCI’s position at the front-end of Voice of Customer programs makes her a great listener. Instead of limiting customers to a narrow range of potential answers, she opens the scope of the dialogue by letting customers choose to talk about what matters most to them at that moment.

GET RID OF THE GUESSWORK

With front-end artificial intelligence, there’s no need to guess what questions you should ask to get the most actionable responses. Candid feedback from customers gives you the power to eliminate potentially dangerous blind spots in your VoC that can hurt your bottom line.

THERE’S A REASON MARKET LEADERS ARE
ADDING WORTHIX TO THEIR STACK