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Guide: How Artificial Intelligence Can Explain NPS and CSAT Fluctuations

 What's inside:
  • A sneak peek inside the NPS detractor “black box”
  • The causes of and solution to fluctuations in NPS and CSAT scores to explain to your C-Suite
  • A case study proving that your most frequent complaints may not be a deal breaker
  • The power of adding an innovative, Artificial Intelligence technology to your existing CEM
ePaper Fluctuations

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